Privacy Policy

Introduction.

This privacy policy sets out how Emagine Content uses and protects any information that you give Emagine Content when you use this website.

Emagine Content is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

New General Data Protection Regulations (GDPR) has come into play, so we have updated our Privacy Policy to provide clear information on how we handle and protect your personal information.

We collect information about you that you provide to us when you become a client of Emagine Content. We collect this information through the completion of our new client form, e-mail or otherwise. We may also receive information about you from other sources.

To support upcoming changes in European data law, known as GDPR, we've updated our Privacy Policy.

What We May Collect.

We may collect and process the following data about you:

Information you put into forms or surveys on our site at any time
A record of any correspondence between us
Bank account details and tax status information
Details of your visits to our site and the resources you use
Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to help us improve your user experience

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

you have given consent to the processing of your personal data for one or more specific purposes;
processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
processing is necessary for compliance with a legal obligation to which we are subject;
processing is necessary to protect the vital interests of you or of another natural person;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child

How We Use Collected Information.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section, you can let us know at any time by contacting us at privacy@emaginecontent.com, and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible [products and] services to you. In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the [products and] services we can provide you if you don’t provide your personal data in these cases.

Security.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Storage.

We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfill your order and deal with payment.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

If we give you a password, you must keep it confidential. Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending that data turns out to be not secure despite our efforts.

We only keep your personal data for as long as we need to in order to use it as described above in How We Use Collected Information, and/or for as long as we have your permission to keep it. In any event, we will conduct an [annual] review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

Your Rights.

Under the GDPR, you have the right to:

request access to, deletion of or correction of, your personal data held by us at no cost to you;
request that your personal data be transferred to another person (data portability);
be informed of what data processing is taking place;
restrict processing;
to object to processing of your personal data; and
complain to a supervisory authority.

You have a number of rights relating to your information e.g. to see what we hold, to ask us to share it with another party, ask us to update incorrect or incomplete details, to ask for your information to be deleted or removed if there is not a legal obligation for us to continue to have it, to object to or restrict processing of it, to make a complaint etc.

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at privacy@emaginecontent.com.

Links to Other Sites.

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We reserve the right to update this Privacy Notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.

Complaints.

We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please contact us and we will do our utmost to make things right.

If you are still unhappy, you can complain to our supervisory authority with respect to the GDPR, the Information Commissioners Office (“ICO”).

If you have questions or concerns regarding our privacy policy, please reach out to us at privacy@emaginecontent.com